Last updated: September 15, 2026
Welcome to Gmagaza. These Terms and Conditions govern your use of our website and your purchase of products from us.
By accessing our website, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
This website is operated by Gmagaza.
Business name: Guzelmagaza
Website: www.gmagaza.com
Email: info@gmagaza.com
Address: AI Qouz 4, Street 24, Dubai
Throughout these Terms, “Gmagaza,” “we,” “our,” and “us” refer to the website owner and operator. “You” and “your” refer to the customer or website user.
You agree to use our website only for lawful purposes. You must not:
We reserve the right to restrict or terminate access to our website if we believe a user has violated these Terms.
We aim to display product descriptions, images, colors, sizes, prices, and availability as accurately as possible. However, slight variations may occur due to photography, lighting, screen settings, fabric differences, or manual measurements.
Product availability may change without notice. We reserve the right to modify, discontinue, or limit the quantity of any product at any time.
All prices are shown in AED, unless stated otherwise.
We reserve the right to update prices, promotions, discounts, and delivery fees at any time. The final price payable will be shown at checkout before you confirm your order.
We may accept payment through:
Orders are confirmed only after payment is successfully completed or, where cash on delivery is available, after we accept the order.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or through your account.
An order confirmation does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order for reasons including:
If we cancel a paid order, we will arrange a refund according to our refund process.
Delivery times, fees, and available locations may vary depending on your address and the shipping method selected.
Estimated delivery dates are provided for guidance only and are not guaranteed. Delays may occur due to courier issues, customs clearance, public holidays, weather, incorrect addresses, or circumstances beyond our control.
You are responsible for providing accurate shipping information. We are not responsible for failed or delayed deliveries caused by incorrect or incomplete details.
For international orders, customs duties, import taxes, handling fees, or other charges may apply. These charges are the customer’s responsibility unless clearly stated otherwise at checkout.
We are not responsible for delays caused by customs authorities.
Returns, exchanges, and refunds are handled according to our Return Policy.
Please review our Return Policy before placing an order. By purchasing from Gmagaza, you agree to the terms of that policy.
Promotions, discount codes, gift cards, and special offers may be subject to additional terms and expiry dates.
We reserve the right to cancel, modify, or refuse any promotion or discount code at any time, especially where misuse, fraud, or technical error is suspected.
Discount codes cannot be exchanged for cash and may not be combined with other offers unless stated otherwise.
You may be able to create an account on our website. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
You agree to provide accurate account information and update it when necessary.
We may suspend or terminate accounts that contain false information, violate these Terms, or are used for fraudulent activity.
All content on our website, including logos, product images, text, graphics, designs, icons, videos, and layout, belongs to Gmagaza or its content providers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, or exploit any website content without our written permission.
If you submit reviews, comments, photos, or other content to us, you grant Gmagaza permission to use, reproduce, edit, publish, and display that content for business, marketing, and promotional purposes.
You must not submit content that is unlawful, offensive, defamatory, misleading, or infringes another person’s rights.
We reserve the right to remove or edit user content at our discretion.
To the maximum extent permitted by law, Gmagaza will not be liable for indirect, incidental, special, or consequential losses, including loss of profits, data, business, or opportunity.
Our total liability for any claim related to an order will not exceed the amount paid by you for that order.
Nothing in these Terms excludes liability where it cannot be excluded under applicable law.
We are not responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, courier delays, customs delays, strikes, internet failures, government actions, pandemics, war, or supply chain disruptions.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We may update these Terms and Conditions at any time. Updated terms will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
These Terms and Conditions are governed by the laws of UAE.
Any disputes shall be handled by the courts or dispute resolution authorities of UAE, unless applicable consumer protection laws provide otherwise.
For questions about these Terms and Conditions, please contact:
Gmagaza
Legal Entity: Guzelmagaza
Email: info@gmagaza.com
Phone: +971 528 022282
Business Address: AI Qouz 4, Street 24, Dubai
Website: www.gmagaza.com
You can contact our Client Service by phone at +971 52 802 2282 (from Monday to Saturday from 9 am to 8 pm and on Sunday from 9 am to 6 pm, Central Europe Time), by e-mail at client.services@gmagaza.com or through any of our available contact channels.
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